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Terms and Conditions

Last updated: 19/04/2025

Welcome to AW Digital Solutions (https://www.awdigitalsolutions.co.uk/). By accessing and using this website, you agree to the following terms and conditions. Please read them carefully.

1. About Us

This website is operated by AW Digital Solutions, a UK-based sole trader business offering IT support, web design and development, and UX design services.

2. Services Provided

We offer:

  • IT Support services (remote or on-site where applicable)
  • Web Design and Development
  • UX Design

All services are provided to both individuals and businesses and are subject to individual agreements discussed prior to commencement of work.

3. Payment Terms

For low-cost services, payment is due after delivery, unless otherwise agreed in writing.

For higher-value services, an upfront payment or deposit may be required before work begins.

The remaining balance must be paid upon project completion and approval.

Full payment terms will be set out in your service agreement or invoice.

4. Delivery and Timelines

Delivery timelines are flexible and will be agreed upon between the client and AW Digital Solutions before any work begins. All efforts will be made to meet agreed deadlines, but timelines may be subject to change depending on project scope or unforeseen circumstances.

5. Intellectual Property

All intellectual property related to the services (including but not limited to designs, code, UX assets, and documentation) remains the property of AW Digital Solutions until full payment has been received.

Upon receipt of full payment, ownership rights of deliverables will be transferred to the client, unless otherwise stated in the agreement.

6. Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete information necessary to carry out the services.
  • Ensuring that any content supplied (text, images, logos) does not infringe third-party rights or break any laws.

7. Limitation of Liability

AW Digital Solutions shall not be liable for any indirect, incidental, special, or consequential loss or damage, including but not limited to loss of profit, data, or reputation, arising out of the use or inability to use the services provided.

Our total liability shall not exceed the total amount paid for the service in question.

8. Website Use

You agree not to:

  • Use this website in a way that causes harm, disruption, or interference with its operation.
  • Attempt to gain unauthorized access to systems or data.

We reserve the right to restrict or terminate access to the website if these terms are violated.

9. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, with the “Last updated” date at the top.

10. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.

11. Contact Us

If you have any questions about these terms, please contact: support@awdigitalsolutions.co.uk

Providing Complete Digital Solutions

We Cover

  • Stevenage
  • Hitchin
  • Letchworth
  • Knebworth
  • Welwyn Garden City

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Get in touch

  • 07481483767
  • support@awdigitalsolutions.co.uk

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